This Privacy Policy ("Privacy Policy") describes Therma-Tru Corp.’s ("we" or "us") privacy practices for the websites where it is posted (the "Site") and does not cover other websites not owned or operated by us. If you have any questions regarding our privacy practices, you can contact us as described below.

Important: By using the Site, you agree to and accept the practices described in this Privacy Policy.

Information We Collect

We collect PII: We may collect Personally-Identifiable Information ("PII") from you and your consent may be given expressly or implied, depending on the circumstances.

When you visit the Site, you consent to our collection, use and disclosure of your information that you provide on the Site. In some cases the Site may prompt you to provide your consent to the collection of certain PII. In other cases, your consent is implied and understood by us through your actions, including when you:

  • create, save or share personalized doors and other home designs using tools made available on the Site;
  • respond to a customer satisfaction survey;
  • create a user or dealer account on the Site;
  • provide us with information related to your interests and preferences including on the "My Saved Doors" section of the Site;
  • share information from the Site through social networking links;
  • request product information;
  • register for updates on the Site;
  • complete a job application; or
  • use the "contact us" feature on the Site.

PII refers to any information that uniquely identifies or can be used to uniquely identify, contact, or locate a specific person. This may mean:

  • your name, address, phone number, e-mail address, title, birth date, gender, employer or company name and business details, purchasing data, language, nationality, work and/or professional experience and skill set and salary; and
  • information for using online registration and/or payment options or otherwise managing a user account.

Please do not send us personal information about other individuals.

We collect demographic information: We passively collect anonymous information. One manner of collecting such information is through cookies, which are small bits of data stored on your computer based on your Internet activity. You may configure your browser to reject cookies but, if you do so, you may not be able to use the full functionality of the Site. We may use cookies, pixel tags, clear GIFs, Google Analytics or other third-party analytics and other similar technology. We use this information to measure the use of the Site and to improve the Site. This demographic information may include:

  • the referring domain name, your internet protocol (IP) addresses, your browser type, and your operating system type.
  • to measure the number of visits, average time spent on the Site, pages viewed, and other similar information.

We may collect Credit Card Information: If you provide us with any credit card information, we use that information only accordance with the Payment Card Industry Data Security Standards (PCI-DSS). You may be redirected to a third-party credit card processor, including, but not limited to, Pay Pal, Paymetric, Verisign, Oracle iStore, and GeoTrust. If you submit payment through any third-party processor or entity, you are subject to the third party’s applicable privacy policy and terms of use.

How We Use Information (including PII) That We Collect

When you provide us with PII, we may use that information to:

  • provide services and facilitate your interactions on the Site;
  • comply with legal requirements;
  • to communicate with you in response to your submissions to us;
  • to respond to your employment submission(s) and/or request(s);
  • to provide you with information relating to us and our products and/or services, including but not limited to e-newsletters, sweepstakes, promotions, new product details or offers, marketing materials, and customized advertisements particular to your interests and/or previous experiences with us;
  • to process payments relating to purchases you make;
  • to better understand your needs and how we can improve our products and services;
  • to include you and your comments about our products and services on the Site and in advertising and marketing campaigns;
  • to enforce the applicable Terms of Use or Legal Notice governing the Site; and
  • to notify you of changes to this Privacy Policy, the applicable Terms of Use, Legal Notice or other applicable policies or terms that affect you and your use of the Site.

Do We Share Your Information With Third Parties?

We may share your PII and anonymous information for our businesses purposes and as legally permitted. For example, we may share:

  • With entities that perform functions on our behalf or in partnership with us. These third parties may have access to the information you have provided via the Site, including any PII, only to the extent it is necessary to perform their duties and functions for us. All such use will be subject to this Privacy Policy. Except for where you consent to a disclosure and for disclosed joint marketing arrangements, we do not market, sell or rent PII to third parties.
  • We may disclose PII for legal compliance purposes, to protect our companies, and in response to legal process, for example, in response to a court order or a subpoena. We also may disclose PII in response to a law enforcement agency’s request, or where we believe it is necessary to protect the confidentiality and security of our records pertaining to you, to limit our legal liability or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required or permitted by law.
  • Within our family of companies. For example, we might share with one of our related companies, which include others in the Fortune Brands Home & Security family (see here for a list).

Cross-Border Transfers

We may transfer PII across country borders within our company (but at all times in compliance with this Privacy Policy). If you are located in the EU, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using this Site or providing us with your information, you consent to this transfer to the United States.

Children

The Site is not directed at children, and we do not knowingly collect any PII from children under thirteen years of age unless the collection complies with the Children’s Online Privacy Protection Act (“COPPA”). If we discover that a child under the age of thirteen (13) years has provided us with PII, we will use commercially reasonable efforts to delete that child’s PII from our systems.

Links To Other Sites

This Site may contain links to or pop-ups with contents of other sites, including but not limited to Facebook, YouTube and Twitter. While we try to link only to reputable sites that respect your privacy, we are not responsible for the content or the privacy practices of other sites. This Privacy Policy applies solely to information collected by us on this Site and does not apply to other websites, including those where a different privacy policy is posted or those third party sites not operated by us.

How We Protect Your Information

We retain your PII a long as is required for the purposes identified when you provided the PII and for any new purposes identified and consented to by you, and for an appropriate time thereafter. While we have put in place measures that we deem reasonable to safeguard information that we collect from you, due to the nature of the Internet we cannot guarantee the security of any information on or transmitted over the Internet. As a result, we make no warranty regarding the security of any information you transmit to us via the Site and you do so at your own risk.

Policy Changes

We reserve the right to modify this Privacy Policy at any time. In the event that we make a material change to our policy we may post a notice of the change on the Site. All changes and modifications to the Privacy Policy will be effective as of the date the modified Privacy Policy is posted on the Site. We will not use PII in a manner materially different than as described in the Privacy Policy in effect at the time the information was collected.

Contacting Us

You may review, update or correct any of your PII held in our files and your consents regarding its use and disclosure at any time by contacting our Privacy Officer in any of the ways indicated below.

If you have any questions or concerns about this Privacy Policy for this Site or its implementation, or your PII that is under our custody or control, you may contact or Privacy Officer by phone at (800)-537-5322, by mail at: Therma-Tru Doors Attn: Marketing Department, 1750 Indian Wood Circle, Maumee, OH 43537, or by email at privacy@thermatru.com

Whether contacting us by phone, mail or email, please include the specific website to which your request relates so that we may ensure timely and efficient resolution of your request. We will contact any person lodging a formal complaint or requesting a correction to his/her personally identifiable information and will cooperate with appropriate regulatory authorities to resolve any complaints that cannot be resolved between us and any individual(s). You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

Assignability

If we are involved in a merger, acquisition, consolidation, the sale of substantially all of our assets, or any other corporate transfer, exchange or restructuring, whatever form it may take, we may transfer your information to one or more successor entities in the transaction(s).

Governing Law

You further agree that this Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio and the United States of America. Any dispute under or related to this Privacy Policy shall be brought exclusively in the state or federal courts in Wood County and the State of Ohio, United States of America.

Language Discrepancies

In the event there is a discrepancy or inconsistency between the English language version and any translated version of this Privacy Policy, unless otherwise provided by law, the English version shall prevail and govern.

California Controlled Privacy

For information can be found here.